{"xsrfToken":"01bd2ccd534252e9e92ab4af5662b34eab52720d_lout","branding":{"id":"2","key":"mob","name":"Mobility Stream Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/13","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#124fb0","headerLinkHoverBGColor":"#124fb0","headerBadgeColor":"#124fb0"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/05a434ea-d460-4860-aa92-0fc734ccadef/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MDc2MzFiMi00MTc3LTRiMzctYTYyOS0yOTc4ZjNkNmM5NWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA1YTQzNGVhLWQ0NjAtNDg2MC1hYTkyLTBmYzczNGNjYWRlZiI6WyJyZWFkIl19LCJleHAiOjE3NDQ1MDc2MTAsIm5iZiI6MTc0NDUwNzAxMH0.iQKOChcQalUEDai_7CaGQ-vKxxAQXM2vj9ZwGSm47MM&client=807631b2-4177-4b37-a629-2978f3d6c95e&mode=fit","logoId":"05a434ea-d460-4860-aa92-0fc734ccadef","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Mobility Stream Service Desk","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"SOC 2","userInitialAnnouncementMessageWiki":"<p>Mobility Stream is working on SOC 2 compliance</p>","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Mobility Stream Service Desk","sharedPortalName":"Help Center","announcementHeader":"SOC 2","announcementMessage":"Mobility Stream is working on SOC 2 compliance","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0433a0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"mob","projectId":10800,"serviceDeskId":2,"name":"Mobility Stream Support","description":"<p>Welcome! You can raise a MobilityStream support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"20","name":"Ask for a Feature","descriptionHtml":"","callToAction":"Ask for a Feature","introHtml":"<p>Request an enhancement or new feature</p>","icon":11503,"iconUrl":"https://mobilitystream.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11503","groups":[6],"key":""},{"id":"15","name":"Asking a question","descriptionHtml":"<p>Get assistance for general IT problems and questions <span class=\"error\">[example]</span></p>","callToAction":"Asking a question","introHtml":"<p>Get a question answered about a MobilityStream product or service</p>","icon":10927,"iconUrl":"https://mobilitystream.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10927","groups":[6],"key":""},{"id":"57","name":"Become a Partner","descriptionHtml":"<p>Add your contact information here to become a Mobility Stream Partner!</p>","callToAction":"Become a Partner","introHtml":"<p>Become a Mobility Stream Partner</p>","icon":11533,"iconUrl":"https://mobilitystream.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11533","groups":[6],"key":""},{"id":"19","name":"Branding Quote","descriptionHtml":"","callToAction":"Branding Quote","introHtml":"<p>Get a quote for a branded mobile app</p>","icon":11506,"iconUrl":"https://mobilitystream.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11506","groups":[6],"key":""},{"id":"18","name":"Report a Problem","descriptionHtml":"","callToAction":"Report a Problem","introHtml":"<p>Report a problem with a MobilityStream product or service</p>","icon":10932,"iconUrl":"https://mobilitystream.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10932","groups":[6],"key":""},{"id":"56","name":"Request a Demo","descriptionHtml":"","callToAction":"Request a Demo","introHtml":"<p>Schedule a demo with Mobility Stream</p>","icon":11500,"iconUrl":"https://mobilitystream.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11500","groups":[6],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[56,18,15,20,19,57]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ea7a5ccb-1648-3bb4-a984-51522f251735","appLinkName":"System Confluence","appLinkUrl":"https://mobilitystream.atlassian.net/wiki","spaceKey":"GSI","spaceName":"Google Sheets Integration","spaceUrl":"https://mobilitystream.atlassian.net/wiki/spaces/GSI","isServer":false},"labels":[],"projectKey":"MSD","serviceDeskId":2,"kbLinkDomainURLs":["https://mobilitystream.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MDc2MzFiMi00MTc3LTRiMzctYTYyOS0yOTc4ZjNkNmM5NWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwODAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ1MDgyMTAsIm5iZiI6MTc0NDUwNzAxMH0.tk3dH5BE0HcYrt9-43lDU_R6A7oKRlvhpubNKGBjGxQ","targetCollection":"upload-project-10800","endpointUrl":"https://api.media.atlassian.com","clientId":"807631b2-4177-4b37-a629-2978f3d6c95e","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":20,"projectId":10800,"form":{"name":"Ask for a Feature","descriptionHtml":"","callToAction":"Ask for a Feature","intro":"<p>Request an enhancement or new feature</p>","instructions":"","icon":11503,"iconUrl":"https://mobilitystream.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11503","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Product","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10488","label":"Databricks Integration","selected":false,"children":[]},{"value":"10401","label":"Excel Online Integration","selected":false,"children":[]},{"value":"10302","label":"Google Sheets Integration","selected":false,"children":[]},{"value":"10300","label":"Mobility for Jira - Android","selected":false,"children":[]},{"value":"10461","label":"Mobility for Jira - Mac","selected":false,"children":[]},{"value":"10400","label":"Mobility for Jira - Service Management Portal ","selected":false,"children":[]},{"value":"10301","label":"Mobility for Jira - iOS","selected":false,"children":[]},{"value":"10458","label":"Snowflake Integration","selected":false,"children":[]}]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/20","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/20","calendarParams":{"firstDay":0,"date":"2025-04-12T20:16:50-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ea7a5ccb-1648-3bb4-a984-51522f251735","appLinkName":"System Confluence","appLinkUrl":"https://mobilitystream.atlassian.net/wiki","spaceKey":"GSI","spaceName":"Google Sheets Integration","spaceUrl":"https://mobilitystream.atlassian.net/wiki/spaces/GSI","isServer":false},"labels":[],"projectKey":"MSD","serviceDeskId":2,"kbLinkDomainURLs":["https://mobilitystream.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MDc2MzFiMi00MTc3LTRiMzctYTYyOS0yOTc4ZjNkNmM5NWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwODAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ1MDgyMTAsIm5iZiI6MTc0NDUwNzAxMH0.tk3dH5BE0HcYrt9-43lDU_R6A7oKRlvhpubNKGBjGxQ","targetCollection":"upload-project-10800","endpointUrl":"https://api.media.atlassian.com","clientId":"807631b2-4177-4b37-a629-2978f3d6c95e","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mobilitystream","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"01bd2ccd534252e9e92ab4af5662b34eab52720d_lout","baseUrl":"https://mobilitystream.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mobilitystream.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"220485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"807631b2-4177-4b37-a629-2978f3d6c95e","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f28b5fb90aa74874b06a5a57d2746d83","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}