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Optionally you can attach a file to the request ticket by pressing the + button. We support a variety of different files such as images, videos, audio files, etc. After filling out all the required fields, press the Create button or hit Cancel if you want to stop. Your request will be generated in a Service Desk agent’s support queue.
Forms
If you have Forms (previously ProForma) configured for your Jira Service Management Portal, the forms will be displayed similar to how you would view and edit them in a browser. They are fully editable.
