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If you use QR codes for example for inventory management and have codes that have Jira ticket issue key encoded, you can search directly by scanning the QR or Datamatrix code (tap the scan icon on your Shortcuts page). Mobility for Jira will directly jump to the issue. This is a common use case together with STAGIL Assets a popular Asset Management add-on, which is supported by the Mobility for Jira apps.
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We now support more flexible ways to search for QR and Datamatrix codes. You can customize your scanner by going to Issues > Scan then Tap the Cogwheel icon on the top right. You will be presented with the following options:
Mode | Description | Example QR Code | Example Jira field | Configuration |
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Default | Your QR code value includes the Jira issue key. The issue key can be anywhere in the string. | https://your.org.com/browse/ABC-123 | Issue Key: ABC-123 | Select: Default |
JQL | Your QR code is an arbitrary value. Any JQL searchable Jira field includes the value. | 123ABC | My Custom Field: Our code is 123ABC | Select: JQL > My Custom Field ~ {qr} |
Fields | Your QR code is an arbitrary value that exactly matches the value in a listed Jira field. | 123ABC | Summary: 123ABC | Select: Fields > Summary |