Jira Cloud

Jira Cloud administrators can control permissions from Jira's Global Permissions screen (Jira Settings → System → Global Permissions). Each add-on permission can specify one or more values at the Group level. Available permissions are described below.

Excel Online Integration - Export Issues

This permission controls whether a user can access the Excel Online issue export feature. Users without this permission will still see the Excel Online export button on the issue list page, but receive an Access Denied screen after clicking on the button. By default, any logged in user has this permission.

Excel Online Integration - Set Realtime Update

This permission controls whether a user can set a sheet's update schedule to "Realtime". Users without this permission will only be able to create exports that are updated manually. By default, any logged in user has this permission.

Excel Online Integration - Export JSM Customer Data

This permission controls whether a user can export JSM user and organization data. By default, no user has this permission. In addition, the functionality also has to be enabled under Apps > Excel Online Integration > Configuration > Additional Export Tab Options > JSM Customers, which needs to be switched on.