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Offline Mode

Offline Mode

Owned by Martin Luethi
Last updated: Mar 08, 2025
1 min read

Mobility for Jira Portal supports offline request creation. This is useful if you are in areas that do not have a stable Internet connection.

You need to configure it first:

  1. To use offline mode turn it on by going to Profile > Offline Mode and turn on the switch.

  2. A new Offline tab will appear on the bottom of the app. Go to Offline > Request Types and search for the request types you want to use while offline. Add each request type by pressing the + button.

You are ready to create requests offline!

 

While offline, go to Offline > Request Types and then choose a request type and fill out the request form as usual, then press create. You will see a dialog to confirm if you want to store the request as a Draft. Tap yes.

All requests created offline, will show up under Offline > Drafts. When back online you can go to Offline > Drafts and submit each created draft.

To remind you that there are unsubmitted drafts, a badge with the number of drafts is displayed on top of the offline tab.